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SHIPPING POLICY

Shipping Overview

At www.xurbanfootwearcvbn.com, we are committed to delivering your carefully curated fashion essentials with efficiency and care. Whether you're updating your wardrobe with versatile basics or adding statement pieces to your collection, our team ensures swift order processing and secure packaging. All items are inspected before dispatch to guarantee quality, and we partner with trusted carriers to provide reliable delivery services tailored to your needs.

Shipping Timeframe

Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays. Delivery times vary based on your location and selected shipping method. For domestic shipments, expect your package within 5-10 business days post-dispatch. International deliveries may require additional transit time due to customs procedures. Seasonal peaks or unforeseen circumstances could occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.

Shipping Costs

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your order's total value and destination. Expedited shipping options may be available for select regions—check your cart for real-time rates.

Shipping Regions

We currently ship to over 50 countries across North America, Europe, and select regions in Asia and Oceania. Some remote areas or territories with complex customs regulations may be excluded. During checkout, enter your address to verify service availability. For unsupported destinations, consider using a package forwarding service—note that we cannot assume responsibility for shipments redirected through third parties.

Order Tracking

Once your order ships, you'll receive a confirmation email containing a unique tracking number and a link to monitor your package's journey. For consolidated shipments with multiple items, tracking updates may reflect partial dispatches. If you haven't received tracking information within 5 business days, check your spam folder or contact [email protected] for assistance.

Delayed or Lost Shipments

While we strive for timely deliveries, occasional delays may occur due to carrier disruptions or customs inspections. If your package exceeds the estimated delivery window by more than 7 business days, please contact our support team at [email protected] with your order number. For lost shipments, we initiate investigations with carriers after 15 business days and will either resend your items or issue a refund upon confirmation.

Customs & Import Duties

International orders may be subject to customs fees, import taxes, or brokerage charges imposed by your local authorities. These costs are the customer's responsibility and are not included in your order total. We declare all packages at their full value to comply with international trade laws. To avoid surprises, we recommend consulting your country's customs office prior to ordering—some regions allow online duty calculators for accurate estimates.

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